Wednesday, February 11, 2015

SAP: Firefighter ID locked

Issue: I had my FireFighter ID got locked and I was unable to logon. The partial screen is show below with the Logon as “Greyed Out” and the Status would show up with a RED Traffic light stating user still logged in. I checked SM04 to view the list of users with my regular user id and could not find my FireFighter ID in the list and then it struck to me that the server my user id was connected to was different to that of my FireFighter.




Reason: I happened to execute SE16 to extract data and my internet got disconnected. This caused an abrupt closing of the session keeping the SE16 still in execution mode on the server.

Solution: 

1. Execute AL08 to check the list of all users logged onto all the servers.
2. Search for the FireFighter ID the server where the user id has been locked.
3. Execute SM51 to view the list of the SAP Servers.
4. Select the appropriate server name from step 2 and click on the ‘User’ icon to display the users.

This actually calls TCode SM04 to display the list of users of that particular SAP Server (the server which my firefighter was logged on)and select the user id and kill the sessions.