Saturday, August 17, 2013

Windows 7 - Icon images missing

During installation of certain programs or a Windows Update, it happens that the icon images go missing and you see a common image for Word or Excel or power point and certain other programs. The resolution I found was to rebuild the Icon Cache, which I learned worked for many but for me. 

The re-installation of the program, for example the Skype icon went missing and after the re-install the icon was restored. 


But the same did not work for Microsoft Office and the re-installing/setup did not work for some unknown reason or a corrupted registry. 


The solutions I found was to use the Microsoft 'Fix it'.Use the below link
http://support.microsoft.com/kb/290301

http://support.microsoft.com/mats/Program_Install_and_Uninstall

This program restores the registry and a re-installation of the Office word, restored the missing icons. Use the same program to restore any other failing installations where an .msi file goes missing.

 

Regards,
[V]